GuidesSigning and client forms
Signing documents
Checked against product: 27 October 2026 · Owner: Wealthie product team
Purpose
Use Sign Document to collect signatures on a document that is not generated by Wealthie, such as a provider application, a trust deed page or an authority form. You upload the file, place the fields, choose who signs and in what capacity, then share a signing link.
Before you start
- The document as one PDF, or one or more images (JPG, PNG, WebP or HEIC) that Wealthie combines into a PDF. The file can be up to 10 MB.
- The group the document belongs to, with signer email addresses on file or to hand.
Where to find it
- Document Library (or a group's Documents) → Add Documents → Generate Digital Documents → Select Document Type: Sign Document → Generate.
Prepare the document
Step 1: Upload the file
Select Click to upload a PDF or image. Upload one PDF, or select one or more images. Password-protected PDFs cannot be used.Step 2: Place the fields
Select a field type, then click on the PDF to place it. Types are Text, Checkbox, Date, Signature, Comment, Strike out, Image and Verification. Use Fill from data to pre-fill inputs from the client record.Step 3: Record ID sighting if needed
A Verification field records how the original was sighted: In person or Remote review (not original sighting).
Add signers
Step 1: Under Who needs to sign?, select Add a signer
Choose a group member, an entity, a group contact or a manual signer. You can add up to 10 signers.Step 2: Set each signer's capacity
For example Client, Trustee, Beneficiary, Settlor, Director, Shareholder, Authorised Signatory, Power of Attorney, Executor, Guardian or Other.Step 3: Assign every signature box
Choose a signer for every signature box under Signer. Each signer needs at least one field to sign, and each needs their own email address.
Set options and share
Step 1: Choose link options
Optionally set Password protect and a Link expiry.Step 2: Select Save & Generate Link
When the link is ready, use Copy Link to share it with the signers.Step 3: Or keep it internal
Internal use only lets you prefill a document for your own records with no link, emails or signing. Use Sign & file to sign it yourself and file it to the group.
What you should see
- A signing link for the document, and the document filed in the group's Sign Documents folder.
- Signers confirm their email address before they sign.
- Progress shows on the document and in the Document Library's view of documents awaiting the client.
What is saved or sent
- Saving stores the document and its fields. Signers receive the document through the link you share.
- From the awaiting view, Send a reminder? emails the link to the client email addresses on file. Wealthie warns you when there are none.
- Once signers complete the document, the signed copy is kept on the group's file.
If something goes wrong
- PDF is password protected
- Remove the password in your PDF tool, then upload it again.
- Source file too large
- Reduce the file below 10 MB, for example by lowering image resolution, then upload again.
- No fields detected
- Add the fields manually by selecting a type and clicking on the PDF.
- Same email for both signers
- Each signer must have their own email address. Update the signer details.
- A signer cannot find the link
- Copy the link again from the document, or send a reminder from the Document Library. See Onboarding and workflows if the document belongs to a workflow phase.